1. Introduction

Corestaff Pte Ltd (“Corestaff”, “we”, “us” or “our”) respects the privacy of individuals and is committed to protecting personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains how we may collect, use, disclose, process, store and otherwise manage personal data in connection with our recruitment, employment, staffing and related services.

This Policy may apply to job applicants, prospective candidates, individuals in our candidate database, placed candidates, temporary and contract employees, employees, website users and other individuals who interact with Corestaff.

2. Personal Data We May Collect

Depending on the nature and stage of our relationship with you, we may collect personal data including:

• Name and contact information, such as telephone number and email address;
• Residential address;
• Date of birth and other identification information where required;
• Resume/CV and photograph;
• Employment history and work experience;
• Educational background, professional qualifications, licences and certifications;
• Skills and other information relevant to employment;
• Current, last-drawn and/or expected salary;
• Availability and notice period;
• Nationality, residency and work eligibility information where relevant and permitted;
• NRIC/FIN, passport and work-pass information where collection is required or permitted;
• Employment references and information provided by referees;
• Payslips and other employment-related documents where reasonably required;
• Interview, screening and assessment information;
• Records of communications with Corestaff;
• Job preferences and information relating to positions for which you have applied or may be considered;
• Bank account and payroll information for employees, temporary or contract staff where required;
• CPF, leave, attendance and other employment administration information;
• Emergency contact details;
• Medical certificates, medical bills and other information required for employment, insurance, workplace injury or statutory administration, where applicable; and
• Any other personal data that you voluntarily provide to us or that we reasonably require in connection with our services.

We will seek to collect personal data that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Data

We may collect personal data through various sources, including:

• Applications submitted through job portals and recruitment platforms such as JobStreet, MyCareersFuture, FastJobs and LinkedIn;
• Corestaff’s website and online application forms;
• Email, telephone calls, SMS, WhatsApp and other communications;
• Resumes or documents submitted directly to Corestaff;
• Interviews and screening discussions;
• Referrals and recommendations;
• Prospective employers and clients;
• Former employers or referees, where applicable;
• Publicly available professional or employment-related sources where appropriate; and
• Other recruitment and employment-related sources permitted by applicable law.

4. Purposes for Collection, Use and Disclosure

We may collect, use and/or disclose personal data for purposes including:

• Assessing your suitability for job opportunities and matching your qualifications, experience, skills and preferences with available positions;
• Contacting you regarding positions for which you have applied or other employment opportunities that may be relevant to your profile;
• Conducting candidate screening and interviews, and preparing or maintaining candidate profiles;
• Presenting or submitting your profile to prospective employers or clients where appropriate;
• Arranging interviews and facilitating employment offers, negotiations and placements;
• Verifying information, qualifications or employment history and conducting reference checks where applicable;
• Managing our candidate database, recruitment records and communications with you;
• Administering temporary, contract or permanent employment arrangements, including employment contracts, payroll, CPF, leave, attendance and benefits where applicable;
• Processing or supporting work-pass applications, renewals, cancellations and other immigration or employment-related requirements where applicable;
• Managing workplace injuries, insurance matters, medical certificates and related employment administration;
• Complying with legal, regulatory, contractual and administrative requirements;
• Responding to enquiries, requests, complaints or disputes;
• Maintaining and improving our recruitment and staffing services and protecting Corestaff’s legal rights and interests; and
• Any other purposes reasonably related to the above purposes or that we notify you of where required.

5. Disclosure and Candidate Profile Submission

Where appropriate and subject to applicable requirements, personal data may be disclosed to prospective or existing employers and clients, Corestaff employees and authorised personnel, payroll, insurance, IT, technology, cloud and other service providers, professional advisers, government authorities, insurers and other parties where disclosure is required or permitted by law.

As part of our recruitment services, Corestaff may present or submit candidate information to prospective employers for consideration for employment opportunities. Where consent is relied upon, Corestaff may obtain and maintain confirmation from candidates before submitting their profile.

Corestaff will seek to limit disclosure to information reasonably necessary for the relevant purpose. Candidates should inform Corestaff if they do not wish to be considered for a particular position or employer.

6. Future Job Opportunities

If you have previously applied for a position or provided your resume to Corestaff, we may retain your information for an appropriate period and, where permitted, contact you by telephone, email, SMS, WhatsApp or other appropriate communication channels regarding other job opportunities that may be relevant to your experience, qualifications or preferences.

Where our processing relies on your consent, you may withdraw that consent in accordance with Section 10 below.

7. Protection of Personal Data

Corestaff will make reasonable security arrangements to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

Measures may include restricting access to authorised personnel, using company-approved systems and storage locations, implementing appropriate access controls, providing employees with personal data protection guidance and training, and maintaining procedures for handling personal data and suspected incidents.

8. Retention of Personal Data

Corestaff will retain personal data for as long as it is reasonably necessary to fulfil the purposes for which the information was collected, or as required for legitimate business, contractual, employment, regulatory or legal purposes.

When personal data is no longer required for such purposes, Corestaff will take reasonable steps to cease retention of the data or remove the means by which the data can be associated with particular individuals, in accordance with our applicable retention procedures. Different categories of information may be subject to different retention periods.

9. Accuracy of Personal Data

We rely on individuals to provide accurate and complete information. Please inform Corestaff if there are material changes to the personal data you have provided to us, particularly where the information is relevant to an employment application, placement or employment administration.

10. Withdrawal of Consent

Where Corestaff relies on your consent for the collection, use or disclosure of your personal data, you may withdraw your consent at any time by submitting your request to:

Email:
recruit@corestaff.com.sg

Please include sufficient information for us to identify you and understand the scope of your request. Upon receiving your request, Corestaff will inform you of any likely consequences of withdrawing your consent, where applicable, and will process the request in accordance with the PDPA.

Withdrawal of consent may affect our ability to continue providing certain recruitment, placement or employment-related services to you. It will not affect collection, use or disclosure of personal data where such collection, use or disclosure is permitted or required under applicable law.

11. Access and Correction

Subject to the PDPA and applicable exceptions, you may request access to certain personal data that Corestaff holds about you and information concerning how it has been used or disclosed. You may also request correction of errors or omissions in your personal data.

Requests may be submitted to recruit@corestaff.com.sg. Corestaff may request information necessary to verify your identity and process the request.

12. Personal Data Breaches

Corestaff maintains procedures for responding to suspected or confirmed personal data breaches. Where a breach occurs, Corestaff will assess the incident and take appropriate containment, investigation and remedial measures.

Where required under the PDPA, Corestaff will notify the Personal Data Protection Commission and/or affected individuals in accordance with applicable requirements.

13. Website, Cookies and Third-Party Platforms

Corestaff’s website may use cookies, analytics and similar technologies to support website functionality, understand website usage and improve users’ experience. Users may be able to manage certain cookies through their browser settings, although disabling certain cookies may affect website functionality.

Our website or communications may contain links to third-party websites, job portals or platforms. Corestaff is not responsible for the privacy practices of third parties that operate independently from Corestaff, and individuals should review the privacy policies of those third parties where appropriate.

14. Data Protection Contact

For questions regarding this Privacy Policy, personal data handled by Corestaff, withdrawal of consent, or requests for access or correction, please contact:

15. Updates to This Policy

Corestaff may review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. The latest version will be published on our website or otherwise made available as appropriate.